Troubleshoot

Device Network Failure when adding a device?
Please note when adding a device, confirm: The device is powered on The device is in pairing mode (Status light is flashing RED rapidly) Your smart...
Thu, 5 Mar, 2020 at 12:17 PM
How to fix when the device states “offline”?
Please confirm whether the device is powered. Please confirm whether the device power or network availability has been disconnected or cut off. If so,...
Thu, 5 Mar, 2020 at 12:17 PM